Delhi : The Delhi Commission for Women (DCW) has accused a private hospital of mistreating and showing bias towards patients from economically disadvantaged backgrounds. As a result of these allegations, health authorities conducted an inspection of the hospital.Subsequently, the Directorate General of Health Services (DGHS) instructed the hospital to cease the practice of segregating economically weaker section (EWS) patients from those who pay, and to provide an equal waiting area for both groups. The DGHS also mandated that facilities for treating EWS patients must be on par with those for paying patients.
The complaint against the hospital was brought forward by a former member of the DCW, Juhi Khan, who claimed that the hospital was discriminating against EWS patients. In response, the DCW took action to address the issue and stated that the hospital in question, Madhukar Rainbow Hospital in Malviya Nagar, had engaged in this discriminatory behavior.The DCW alleged that the hospital was segregating and categorizing EWS patients, placing them in an inadequate basement area without proper seating and air conditioning. It was also claimed that EWS patients were being attended to by different doctors instead of the regular staff.